Reliability and Validity:  Colin Phelan and Julie Wren, graduate assistants in the UNI Office of Academic Assessment (2005-06), wrote this user-friendly guide to reviewing the reliability and validity of SOA processes.

Verb List:  When departments write goals and outcomes for students in their programs, they often find that this verb list helps them to precisely describe these goals or outcomes.

Assessment Glossary:   The CHFA SOA Committee has culled from the literature on assessment a short list of regularly used words that guide the assessment process.

Bloom's Taxonomy:  When faculty members describe our learning goals for students, we often say "We want students to know the material."  What do we mean by "know?"  Bloom describes six levels of "knowing" that assist faculty in clarifying for ourselves and for our students our goals for them.